Pipkins’ workforce management solutions customers have come to rely on excellent server architecture for the hosted environment.
Pipkins CIO Joel Gilbert explains why our architecture was uniquely developed to optimize performance for our clients.
“Our cloud customers are extremely cost-conscious, but not at the expense of performance,” Gilbert said. “We had to design a high-performance – yet affordable – architecture that would scale with rapid growth.”
The Pipkins’ IT team brought such a system online in 2002.
Advantages Of Single-Tenet Server Architecture
Pipkins uses single-tenet server architecture, which features one database per customer in our hosted environment. However, many have trouble understanding the single-tenet architecture we use versus the multiple-tenet architecture other competitors have adopted.
A multiple-tenet architecture allows several companies to share the same instance to store data.
Single tenet is often more expensive option because it requires more time to update each individual database; however, it also allows for greater customization. The database environment is not shared with other companies, allowing for a higher degree of security and more robust functionality.
“We are a Microsoft Gold Certified Partner, and our applications run in a completely redundant Hyper-converged infrastructure,” Pipkins IT Manager Gerry Herzog said. “Our data centers are in the world’s most premier facilities available [Dallas, London, and Houston]. Each facility features a clean room environment requiring an access card and fingerprint to enter.”
Enhanced Security With Pipkins WFM Solutions
A lot of attention should be given to redundancy of our SaaS architecture. While each customer has one database, it has another backup in a different location to increase the probability that your data is protected and available.
Pipkins provides the highest level of performance and security for its hosted solution, workforcescheduling.com, which utilizes both workforce and performance management (as well as back office) on a redundant server architecture and platform, giving you access anywhere, anytime.
If you’re interested in learning more about how Pipkins Workforce Management Solutions can improve your company workflow and efficiency, schedule your free demo today!