Optimal staffing can only be achieved with accurate forecasting. In a dynamic business environment, trends, seasonality, events, and randomness all play a role in determining workload. Making an accurate prediction of how this workload will evolve over time is the most crucial, and delicate, step in the workforce optimization process.
This is why for over 35 years, Pipkins has emphasized the importance of accurate, informed, and complete forecast data as part of the efficiency chain.
Vantage Point
The VantagePoint User Client provides operations teams all the tools they need to analyze, adjust, create, and plan ...
Advanced Forecasting
Learn more about how Pipkins utilizes state-of-the-art methods and technology to provide highly accurate forecasting ...
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