FREMONT, CA –October 14, 2015 – CIOReview (www.cioreview.com) has chosen Pipkins (pipkins.com) for its 20 Most Promising Contact Center Solution Providers 2015. The positioning is based on evaluation of Pipkins real-time performance data, customizable reporting and dashboards to derive actionable results that can be used to improve performance and productivity while lowering costs and increasing profitability for contact center operations.
The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Pipkins has been on our radar for some time for stirring a revolution in the Contact Center Technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions,” said Jeevan George, Managing Editor, CIO Review. “Pipkins solutions continued to break new ground within the past year benefiting its customers around the globe, and we’re excited to have them featured on our top companies list.”
“Pipkins is honored to be recognized by CIOReview’s panel of experts and thought leaders,” said James Pipkins, President and CEO of Pipkins, Inc.
Pipkins, Inc., founded in 1983, is an American company and leading supplier of workforce management software and services to the contact center industry, providing sophisticated forecasting and scheduling technology for both the front and back office. Its award-winning Vantage Point is the most accurate forecasting and scheduling tool on the market. Pipkins’ systems forecast and schedule more than 300,000 agents in over 500 locations across all industries worldwide.
CIOReview constantly endeavors to identify “The Best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, our editors choose the best in different domains. The Contact Center Special Edition is an annual listing of 20 Most Promising Contact Center Solution Providers in the U.S.