May 21, 2018 - May 24, 2018 ICMI Contact Center Expo & Conference Walt Disney World Dolphin Resort 1500 EPCOT Resorts Blvd., Lake Buena Vista
April 23, 2018 - April 24, 2018 Forum Events Contact Center & Customer Service Summit Spring 2018 Boston Marriott Quincy 1000 Marriott Drive, Boston