800.469.6106  info@pipkins.com

Why Choose Pipkins?

When you work with Pipkins, you benefit from an agile partner focused on delivering the accurate workforce management solutions you need. We are dedicated to providing prompt, dependable service and continuously evolving to meet our customers’ changing needs.

-25%

Overtime Hours

+10%

Forecasting Accuracy

-36%

Average Queue Time

+24%

Total Calls Answered

*Results shown are based on previous customer performance. Your results may vary.

The Accurate Workforce Management Solution

Watch our video for a quick overview of what our WFM tools can do for your contact center operations.

Our Latest News

New York City Scheduling for Fast Food Workers and the New Costs of Getting Workforce Management Wrong

While NYC’s new labor laws aim to make work time more stable for fast food workers, they could prove costly ...
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