Effectively managing paid time off (PTO) at your company can be a complex endeavor, particularly when you must abide by federal and state mandates, as well as the needs of […]
Absence Management and Putting Up that ‘Gone Fishing’ Sign
Gone fishin’ by shady, wady pool I’m wishin’ I could be that kind of fool I’d say “no more work for mine” On my door I’d hang a sign, “gone […]
Workforce Management Solution Provider Pipkins Opens New UK Data Center
Pipkins has opened a new data center in London, according to Dr. James Pipkins, President and CEO of Pipkins, Inc., a leading provider of workforce management software solutions and services to […]
The Blind Men, the Elephant & Looking Glass, or the Introduction of a New WFM Solution with Countless Uses
Having just returned from the 20th Annual HR Technology Conference and Exposition where we introduced several of our newest workforce management solutions, I was amazed at how many different uses […]
Workforce Management Tools Enable Successful Telecommuting
Jim Reidy spoke about telecommuting at the Society for Human Resource Management’s 2016 Employment Law & Legislative Conference in Washington, D.C. In short, he noted that telecommuting could save companies about […]
New York City Scheduling for Fast Food Workers and the New Costs of Getting Workforce Management Wrong
Starting this November (Nov. 2017), New York City is implementing more stringent regulations on the scheduling of fast food workers in the Big Apple, putting increased burdens on these businesses […]
Bright Pattern Simplifies Omnichannel Workforce Management with Pipkins Integration
Bright Pattern, leading provider of omnichannel cloud contact software integrates with Pipkins to enable the complete contact center solution, including WFM San Bruno, CA / St. Louis, MO Bright Pattern, […]
Pipkins, Inc. Plans for New Jobs in Missouri
CHESTERFIELD, MISSOURI — Yesterday, Gov. Eric Greitens announced four business expansions across the state including Pipkins, Inc., a provider of workforce management solutions for the contact center industry, which is planning […]
Disaster Recovery Procedures Enacted by Winter Storm Stella as Reported by Pipkins
Winter Storm Stella hit the Atlantic coast from Maryland to New England, leaving between three and five feet of snow in some areas over a three-day span. Weather-related emergencies paralyzed […]
Pipkins’ Workforce Management – Where is the ROI?
Almost all Pipkins’ workforce management (WFM) customers achieve ROI well within year 1. Where these savings come from differs depending upon the structure and nature of the organization. Typically, however, […]
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