As you probably know, Santa’s call centers have been using Pipkins for their scheduling and forecasting for some time now. Santa’s Toy Factory has recently purchased Pipkins’ monitoring and mentoring […]
Santa Selects Pipkins WFM Solution for His North Pole Contact Center
St. Louis, Missouri – It became official today … Pipkins, Inc. was chosen to be the workforce management (WFM) software provider for the North Pole Contact Center serving Santa’s Workshop. […]