Pipkins is not an HRIS program, but we can still help human resources. Pipkins is a workforce management (WFM) software service that specializes in labor utilization and scheduling – absence […]
Wash Your Hands and Stay Home! Also Dont Panic.
Don’t Panic, But Wash Your Hands, and Stay Home! Right now, it seems all the world is abuzz over the novel coronavirus, or […]
The More You Know: The Three Types of Workforce Management Solutions
The three types of workforce management solutions (WFM) include Hosted or Cloud Based, Premise-Based and Mobile. At Pipkins, we offer all three types so we can better fit your organization’s […]
Choosing the Best: Call Center Solutions You Need Right Now
Looking for one solution to take care of your contact center needs? Pipkins now offers call center solutions beginning with an omnichannel queue management platform. Our omnichannel platform starts with […]
Home for the Holidays: Managing Time Off During the Holiday Season
For the majority of our contact center customers, Thanksgiving and Christmas are the busiest time of the year. Thankfully, these companies employ Pipkins for their scheduling, time management, and vacation […]
How Absence Managers Effectively Manages Employee Paid Time Off (PTO)
Effectively managing paid time off (PTO) at your company can be a complex endeavor, particularly when you must abide by federal and state mandates, as well as the needs of […]
Absence Management and Putting Up that ‘Gone Fishing’ Sign
Gone fishin’ by shady, wady pool I’m wishin’ I could be that kind of fool I’d say “no more work for mine” On my door I’d hang a sign, “gone […]
Absent-Minded: FMLA Management
The Right Tools Make FMLA Management and Absence Tracking Easier While Discouraging Potential Time Off Abuses I need a vacation. Seven inches of snow fell this weekend, and I know […]