Introducing IntelliTRACK™ — Powerful time management tools to improve your organization’s performance management, staffing and scheduling efficiency and overall resource optimization.
Forget about the standard time clock apps you’ve used. Retire those old-fashioned physical time clocks at the entrances to your facilities, if you still have them. Pipkins’ cloud-based IntelliTRACK is a time clock, a task tracker and more. And, it can be used for time management and task tracking by your entire workforce, including at-home and offsite workers.
Better Task Tracking
IntelliTRACK is more than a basic time clock app for time and attendance reporting. It’s also a task tracker. Your entire workforce can log start and end times of the tasks they perform, as they perform them, in real time using their workstation, tablet or smart phone. Now you can capture the data you need for better workflow process management, and do so quickly and easily without slowing down your workers.
It doesn’t matter if your workers are processing claims, reviewing loan applications, answering emails, fabricating parts in a machine shop, inspecting equipment out in the field or making service calls. IntelliTRACK will help you measure and monitor the performance and productivity of individuals, work groups and departments by task, by project, by client, etc.
With better task tracking comes more accurate average handle time data. Knowing the average time that it takes your workers to perform all the various tasks required in their jobs will in turn improve your overall workforce management forecasting accuracy. This in turn will allow you to more accurately schedule the right number of people to handle your expected workloads, so that you avoid the unnecessary expenses and negative impacts associated with understaffing and overstaffing.
Understanding the productivity of your workers will also aid in optimizing your total resource usage, including facilities, equipment, raw materials (if applicable), as well as labor. This will help you understand how efficiently you are using all your resources, identify areas where efficiency can be improved, and plan effectively when scaling your operations up as demand increases or scaling down when demand dips.
Keeping your entire operation “right-sized” is often the key in maintaining profitability and growing your profit margins. We can help. Put Pipkins’ 34-years of workforce management experience to work for your organization. Our tools can help you lower costs and increase productivity company-wide.
What to know more? Watch this short IntelliTRACK time management and task tracking demonstration video.