Mustang Message Center™ Updated To Share Data With Pipkins Maxima Advantage® Workforce Management System Bakersfield, California: Mustang.com, Inc. (Nasdaq: MSTG), the provider of Trusted eService Solutions™, and Pipkins Inc., a provider of Workforce Management Systems for more than fifteen years, announced today that the two companies have successfully integrated direct support for the Pipkins Maxima […]
Mustang.com™ and Pipkins Join Forces In eService Workforce Management
PIPKINS Enhances Industry-Leading Workforce Management System With New Wireless Capability
Maxima Advantage® Users Can Now Roam Corporate Call Centers, Making Schedule Changes On-The-Fly Via Any Wireless Browser-Enabled Device ST. LOUIS, MO – January 27, 2000: – Software developer Pipkins, Inc. today announced that its premiere product, Maxima Advantage, is now available with a wireless interface. For the first time, via any wireless browser-enabled device, call […]
Pipkins Introduces SkillSense™ Scheduling for Its Maxima Advantage® Workforce Management System
PIPKINS, Inc. today announced that SkillSense™, the second generation of their multi-skill functionality, is immediately available for Maxima Advantage®, PIPKINS’ premier workforce management system. SkillSense is a culmination of the skill-base routing and skill-set scheduling capabilities that have been designed into Maxima Advantage since its inception, and in use in the call center industry for […]