Workforce Management Solutions Company Reports Increased Customer Base and Significant Software Upgrade for 2010 ST. LOUIS (January 20, 2010) — Pipkins, Inc., a leading supplier of workforce management software and […]
Pipkins Celebrates Twenty Seven Years of Excellence
CONTACTUAL PARTNERS WITH PIPKINS TO PROVIDE WORKFORCE MANAGEMENT TO CONTACT CENTER CUSTOMERS
Joint Marketing Partnership Brings Together Best in Class Workforce Management and Hosted Contact Center Software SAN CARLOS, CA and ST. LOUIS – June 2, 2009 – Contactual, the global leader […]
Pipkins Honored for Customer Satisfaction & It’s Real-Time Adherence Tool
Pipkins Rated Highest Among Workforce Management Vendors; Industry-First Real-Time Adherence Global View Named Workforce Management Product of the Year ST. LOUIS, MO March 19 /PRNewswire/ — Pipkins, Inc. (https://www.pipkins.com), a leading […]
Registration Fee Waived for 2009 Call Center Optimization Forum
Technology Leaders Pitch In to Provide Opportunity for Contact Center Professionals to Learn Strategies and Best Practices to Survive and Thrive in Challenging Economic Climate March 10, 2009 – Platinum […]
Pipkins Receives Highest Customer Satisfaction Rating For WFM Vendors
Pipkins Rated Highest Among WFM Vendors in Product Solution, Implementation, Service & Support, Training, and Professional Services in Leading Industry Analyst Firm’s Customer Survey ST. LOUIS, MO (February 25, 2009) […]
Four Reasons Why Now is the Time to Buy a WFM Software Solution
A WFM Software Solution Can Help Your Business Weather Economic Chaos, Looming Recession, Market Upheaval & Uncertainty Everyone is painfully aware of what is happening in the economy. These are […]
Pipkins Ends 2008 With Important New Features – Newest Vantage Point Upgrades Further Reduce Call Center Overhead
ST. LOUIS, MO (December 15, 2008) – Pipkins, Inc. ends 2008 with several important upgrades to their Vantage Point suite of workforce management software. Pipkins released Vantage Point Real-Time Agent […]
Pipkins Simplifies Multi-Site Real-Time Agent Adherence Monitoring
Real-Time Agent Adherence: Cuts Costs by Enabling One-Stop, At-a-Glance Status Checks for All Contact Centers ST. LOUIS, MO (May 15, 2008) – Pipkins Inc., today released Vantage Point Real-Time Agent […]
Pipkins Ends 2007 on a High Note with New Upgrades – New features significantly enhance the ability of supervisors to track agent monitoring
Pipkins, Inc. is ending 2007 with two new features which have significantly enhanced the ability of supervisors to track agent monitoring with one-click and at-a-glance ease. An important addition to […]
WFM Software Provider Selected for Avaya DeveloperConnection Program
Pipkins, WFM Software Provider, Joins Network of Companies Creating Innovative, IP-Enabled Intelligent Communications Applications ST. LOUIS, MO (September 26, 2006) – Pipkins Inc., a leading WFM software provider supplying workforce […]