When it comes to absence management you need a tool that will help you differentiate between vacation time, sick time or FMLA, parental leave, or whatever other categories of absence may be specific to your business. SwiftPik puts absence management in the hands of your employees by providing easy-to-track displays for their hours for the various types of absences they may be subject to.
SwiftPik provides an easy-to-use interface for hours requests, whether it’s just one day, one week, or even one month. It’s just like online shopping, just a few clicks to select the days off and then submitting the shopping cart. We can’t replace you in determining whether an event qualifies for time off, but we can help you manage those requests you approve.
- Accrued time off remaining
- Accrued time off spent
- Paid time off
- Unpaid time off
- Parental leave
- Any type of absence unique to your business
- Easy to use browser tool for users to interact with their schedules
- Absence planning entry for partial or full day time-off requests
- Overtime availability selection with auto-approval capability
- Self-scheduling functionality to provide certain user profiles to optimize the functionality of your contract center with the personal lives of your staff
ABOUT PIPKINS, INC.
Headquartered in St. Louis, Missouri, Pipkins has become the leading supplier of workforce management software and services to the contact center industry, providing sophisticated forecasting and scheduling technology for both the front and back office. For over thirty years, Pipkins has consistently created and delivered superior workforce management products for contact centers of all sizes.