Call Center Demo and Conference February 13-15, 2008 Miami, FL Society of Workforce Planning Professionals (SWPP) March 26-28, 2008 Nashville, TN National Catalogue Operations Forum (NCOF) April 8-10, 2008 Orlando, FL Customer Contact 2008 - Frost and Sullivan April 13-16, 2008 Weston, FL Call Center Optimization Forum May 1, 2008 Dallas, TX Call Center Demo and Conference May 19-21, 2008 Dallas, TX

Call Center Optimization Forum May 29, 2008 Tampa Bay, FL Call Center Optimization Forum June 19, 2008 Chicago, IL Call Center Optimization Forum June 26, 2008 Kansas City, KS Call Center Optimization Forum July 8, 2008 Los Angeles, CA Annual Call Center Exhibition (ACCE) September 15-18, 2008 Phoenix, AZ Customer Contact 2008 - Frost and Sullivan October 19-22, 2008 California