St. Louis, Missouri – Pipkins, Inc., a leading supplier of workforce management (WFM) software and services to the contact center industry, is revising its logo and corporate colors, according to Dr. James Pipkins, President and CEO of Pipkins.
“We are updating our corporate identity with a new logo and revised corporate colors,” said James Pipkins. “It’s a first step in freshening the overall graphic presentation of our brand everywhere and in all mediums … web site, social media pages, collateral materials, business cards, letterhead, newsletter, trade show exhibits, etc.”
“We wanted a new look that better reflects the energy, creativity and tech savvy of the Pipkins team, while still connecting to our long-established company history and the work we do,” said Kevin Weible, Director of Marketing for Pipkins. “We’re not a start-up. We want people who aren’t yet familiar with us to know that, so we’ve incorporated the year of our founding into the new logo design with the words “Since 1983,” and because WFM is all that we do, we include the tag line ‘Enterprise Workforce Management Solutions’. This update of our corporate identity will occur over the next few months.”
“While our logo and colors are changing, rest assured, you’ll still be working with the same team of WFM professionals you know here at Pipkins,” Dr. Pipkins concluded.
Pipkins was founded in 1983 and is based in St. Louis, Missouri. Pipkins is the leading supplier of WFM software and services to the contact center industry, providing state-of-the-art forecasting, planning and scheduling technology for both the front and back office. The firm also has a European office based in the United Kingdom in Rotherham, England.
For more than 30 years, the firm has created and delivered superior workforce management products for contact centers of all sizes with 13 industry-first applications. Its award-winning Vantage PointSM is the most accurate forecasting and scheduling tool on the market today. It gives managers the ability to solve the complex operational issues in today’s multi-channel contact center environment.
The company has an installed base of solutions in a wide variety of industries, from financial services and health care to travel, telecommunications manufacturing and distribution. All told, Pipkins’ fully integrated solutions forecast and schedule more than 300,000 agents in over 500 locations across all industries worldwide. A large number of Pipkins’ installs are replacement systems.